Privacy Policy

At Motion World, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website (motion-world.com). By using our website, you consent to the practices outlined below.

1. Information We Collect

Company Location and Legal Presence: Motion World is a UK-registered company, with its headquarters based in the United Kingdom. We also operate through satellite offices in Egypt and Saudi Arabia to support production and service delivery. All client transactions, invoicing, and data processing are managed in accordance with UK data protection laws (GDPR).

We may collect the following types of personal information:

Name, email address, and phone number (via contact forms)
Payment details when processing online transactions
Information provided through surveys, feedback, or direct communication
Analytical data collected via cookies and Google Analytics

2. How We Use Your Information

Respond to your inquiries and requests
Process orders and manage payments
Improve our website, services, and overall customer experience
Send updates, promotions, and service information (only if you opt-in)
Analyse website traffic and user behaviour to enhance our services

3. Data Analytics and Cookies

Our website uses cookies and Google Analytics to:

Track and analyse site traffic and usage patterns
Understand visitor preferences and improve site performance
Provide a smoother, more customised user experience

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may impact website functionality.

4. Online Payments

We offer secure online payment options. All transactions are encrypted using SSL technology to ensure the protection of your personal and financial information. We do not store full credit card details on our servers.

5. Disclosure of Information

We may share your personal information with:

Our internal teams (for customer service and operational purposes)
Trusted third-party service providers assisting in website operation, business management, or customer service
Regulatory authorities or law enforcement, if legally required

We require all third parties to respect the confidentiality of your information and to process it in accordance with this Privacy Policy.

6. International Data Transfers

As we operate through support offices in Egypt and Saudi Arabia, some of your personal information may be accessed by authorised team members in those regions. However, your data is always processed under the supervision of our UK headquarters in full compliance with applicable data protection laws (including GDPR).

7. Your Data Protection Rights (GDPR Compliance)

If you are located in the UK, EU, or similar jurisdictions, you have the right to:

Request access to the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your data (“right to be forgotten”)
Object to or restrict processing of your data
Request data portability

To exercise any of these rights, please contact us at info@motion-world.com.

8. Data Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, please note that no method of internet transmission or electronic storage is 100% secure.

9. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting obligations.

10. Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from individuals under 13.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing them with your information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed.

13. Contact Us

Company Headquarters (UK):
Motion World Ltd
Company Registration No: 12345678
64 Ramsay St, Tursdale, Durham DH6 5NS, United Kingdom

Support Branches:
Egypt – Production Support Office
Saudi Arabia – Client Relations Office

Contact Emails: info@motion-world.com

Phone Numbers:
United Kingdom: +44 7494 820201
Saudi Arabia: +966 5432 24673
Egypt: +20 1016 603344

Motion World